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Terms & Conditions

 

Order Processing

Orders will only be processed upon receipt of payment.
Once an order has been accepted confirmation will be sent via email.

Delivery Information
Please allow up to 7 days for delivery via Australia Post.
We are not responsible for the loss or damage of any goods once in transit. If your order is not received within specified delivery times please contact us on geckoshack@bigpond.com to have your order followed up.

Delivery overseas Delivery/freight fees charged by The Gecko Shack, do not cover duties or taxes charged by the delivery destination country. (If outside of Australia)

*Duties and taxes of entry into countries other than Australia are the resposibility of the purchaser. If you are unsure of the taxes and duties charged by your chosen destination country please check with customs or the appropriate government department, before ordering.

Payment methods
Payment can be made online using the following credit cards - Visa or MasterCard, as well as PayPal.
Offline payment options available include direct bank deposit, money order or cheque.
All prices are in Australian Dollars inclusive of GST.

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Returns and Refunds
If you are not 100% satisfied please return your item within 14 days of receipt for a refund or replacement.

Cancelled Orders
Orders may be cancelled for any reason, if the item has already been shipped to you no money will be refunded until the return of the item in its original packaging to us.

General Terms & Conditions

  • All orders must be paid for in full prior to delivery.
  • If paying via cheque payment must be posted within 5 workings days from date of order to allow for clearance prior to order despatch.
  • If paying via direct deposit payment must be received within 5 working days from date of order.
  • If paying by credit card payment is to made immediately through the website secure checkout.
  • All orders are final – If product has manufacturing default, item will be replaced at no cost (claim must be received with in 7 days of delivery).
  • All prices are quoted including 10% GST.
  • All information is correct at time of release and may change without prior notice.
  • All designs contained on this website are copyrighted and reproduction, either for electronic or print advertising, without written permission is strictly prohibited.
  • The colours indicated are to be used as a guide only and may not be an exact representation of the final product.
  • The sizing of the items indicated are an approximation and guide only and may differ slightly from item to item.